Basic rules:

Cancelations: Arctic Elegance does not offer Refunds of any services offered. We understand personal circumstances may change so we allow users to reschedule a booking. Users who wish to reschedule a booking must give a 7 day notice to Arctic Elegance prior to the scheduled booking. The new rescheduled date must be within 90 days of the original booking.

Weather Conditions: Rescheduling is allowed for unpredictable and inclement weather conditions. If the forecast predicts bad weather conditions (extreme colds/winds) on the day of your event, we will allow you to reschedule the booking to any future available date within 90 days of your original booking. Please reach out to us at least 24 hours prior to the scheduled booking to let us know you wish to reschedule.

Late policy: Your time starts at your selected booking reservation. If you show up late to your booking your time will not be extended or refunded. Additional time can be purchased prior to your reservation date not on the day of your event.

A member of Arctic Elegence must remain with the equipment until the host arrives. Therfore arriving to the event more then 30 min late will incure a late fee of $50. If the host does not show up within 1 hour, Clean up will begin and the event will be terminated with no refunds given. 

Property Damage: In the event that any damage to equipment or facilities occurs as a result of my or my family's willful actions, neglect or recklessness, I acknowledge and agree to be held liable for any and all costs associated with any actions of neglect or recklessness.I agree to leave the premise, and all items located thereon, in as good order and condition as they were immediately prior to my use of the premises, and to pay for any damage plus any additional fees that may occur to the premises by me, and/or invitees.

Waiver and Release of Liability: In consideration of the risk of injury while participating in our services (the "Activity"), and as consideration for the right to participate in the Activity, I hereby, for myself, my heirs, executors, administrators, assigns, or personal representatives, knowingly and voluntarily enter into this waiver and release of liability and hereby waive any and all rights, claims or causes of action of any kind whatsoever arising out of my participation in the Activity, and do hereby release and forever discharge Arctic Elegance, their affiliates, managers, members, agents, attorneys, staff, volunteers, heirs, representatives, predecessors, successors and assigns, for any physical or psychological injury, including but not limited to illness, paralysis, death, damages, economical or emotional loss, that I may suffer as a direct result of my participation in the aforementioned Activity, including traveling to and from an event related to this Activity.I am voluntarily participating in the aforementioned Activity and I am participating in the Activity entirely at my own risk. I am aware of the risks associated with traveling to and from as well as participating in this Activity, which may include, but are not limited to, physical or psychological injury, pain, suffering, illness, disfigurement, temporary or permanent disability (including paralysis), economic or emotional loss, and death. I understand that these injuries or outcomes may arise from my own or others' negligence, conditions related to travel, or the condition of the Activity location(s). Nonetheless, I assume all related risks, both known or unknown to me, of my participation in this Activity, including travel to, from and during this Activity.I agree to indemnify and hold harmless Arctic Elegance against any and all claims, suits or actions of any kind whatsoever for liability, damages, compensation or otherwise brought by me or anyone on my behalf, including attorney's fees and any related costs, if litigation arises pursuant to any claims made by me or by anyone else acting on my behalf. If Arctic Elegance Incurs any of these types of expenses, I agree to reimburse Arctic Elegance hereby certify that I understand the above risks associated with this activity and agree that Arctic Elegance shall not be responsible for any injuries or losses during any event and services.

Full contract will be sent before any project is started.